Frequent questions

The warranty is valid for two years from the date of purchase of the machine.
To use the repair service a copy of the receipt or purchase invoice will be requested.
During the warranty period, Coffeeshare will repair or replace, at its discretion, any defective product without charging you any costs for the operation. Replacement products or repaired parts will only be warranted for the remainder of the original warranty period or a maximum of six months.
The warranty does not apply to defects resulting from accidents, negligence, misuse, failure to follow product instructions, calcium deposits, inadequate maintenance, normal wear and tear, use with inappropriate voltage (boats or campers or countries with different networks), modification unauthorized product, fire, lightning, flood, or other external causes.
The warranty is valid in the country of purchase or in other countries where Coffeeshare sells the same model of machine with similar technical characteristics.

For more information, contact us.

In case of difficulty with your coffee machine, please contact us and a technician will be at your disposal to help you and provide you with the necessary information or to respond to your requests.
You can contact the phone numbers, fill out the form you find on the Contact page or you can refer to the seller where you bought the machine.

Our capsules are packaged under nitrogen and to allow optimal preservation of the coffee aromas. The maximum storage term is indicated on each package.

Coffeeshare offers different varieties of coffee for the different tastes of our customers.

The quantity of capsules contained in the packs is written in the product detail of the page.

For all information on payments and invoices you can contact the mobile number + 39 388 7884895 or the telephone number +39 059 7149529 from 9:00 to 12:00 and from 15:30 to 19:30, one of our Coffee Specialists will be happy to help you, or you can send an email to info@coffeeshare.eu

The bank details to make the transfer are:

Torrefazione Coffeeshare di Pirredda Mattia & C. s.a.s.

IBAN: IT95A0326867070052637691690
BIC: SELBIT2BXXX

The accepted payment methods are:

Italy:

The delivery methods we provide are:

Italy:

• Delivery within 24/48 hours according to warehouse stocks: to receive your order at the address you want within 24/48 hours according to warehouse stocks, you must make it by 11:00, from Monday to Friday, excluding holidays. Cost: € 6,90.
• Free Shipping with minimum order € 55.

For residents of the Terre di Castelli Union:
(Castelnuovo Rangone, Spilamberto, Savignano s.P, Vignola, Castelvetro di M., Marano s.P., Guiglia, Zocca), San Cesario s.P. e Piumazzo di Castelfranco

• Delivery within 24/48 hours according to warehouse stocks: to receive your order at the address you want within 24/48 hours according to warehouse stocks, you must make it by 11:00, from Monday to Friday, excluding holidays.
Cost € 2,50.
• Free Shipping with minimum order € 55.
• Possibility of collection at the store selectable at the time of check-out

Orders can be placed in the following ways:

• Online: by creating an account on the site www.coffeeshare.eu
• At a Coffeeshare store. Click here to find the one closest to you